Uhelp 3.1.2 – Helpdesk Support Ticketing System

Streamlined Customer Support with Uhelp 3.1.2

Uhelp 3.1.2 is the ultimate helpdesk support ticketing system designed to enhance your customer service experience. Built with Laravel, this powerful application enables efficient management of customer requests, ensuring quick resolution based on issue type, priority, and category.

Robust Features for Effective Support Management

Our PHP scripts come packed with features like roles management, custom fields, and business hours setup to tailor the support system to your needs. Stay updated with live notifications, announcements, and a comprehensive ticket history, making support seamless and transparent. Additional tools such as knowledge base, project management, and advanced security measures ensure your support team operates efficiently and securely.

Enhanced Flexibility and Security

Uhelp offers flexible options like single/multiple agent assignment, email-to-ticket conversion, and self-assign capabilities. Keep customer data private with agent name privacy settings and restrict ticket replies when necessary. Enjoy customization with custom CSS, and manage support operations smoothly with features like trashed tickets, login as customer, and agent groups. Uhelp 3.1.2 is your all-in-one solution for superior customer support management.